Koltiva AG and it’s affiliate PT Koltiva (The “Koltiva” or “We”, “Us”, “Our”) has a high commitment to the protection of your data. Your data security (both personal data and other data that you entrust to us) is our main responsibility and priority.

This Privacy Policy (The “Privacy”) governs how We collect and use your data when you operate B2BTrace Application from Koltiva (The " B2BTrace Application" or " B2BTrace ").

By logging in and accessing our B2BTrace Application, you have agreed and bound by the things contained in this policy. Therefore, we hope you read this Policy to ensure that you understand how we handle your data.

How We Collect Your Data

Koltiva is an integrated agricultural technology company that provides software solutions and services specifically made for end-to-end business processes. One of our products is B2BTrace. B2BTrace provides complete information about Organization profile, contact profile, membership profile, product and services, sectors, events and trainings, activity, marketing campaign, export and import profiles. When you use the B2BTrace Application, you directly or indirectly provide your data to Us that We will protect and use in the methods that is set in this Policy. We can collect your data in the form of:

• Email address and username to give your access to B2BTrace;

• Data that you enter when using the B2BTrace Application, such as:

• Identity Information;

• Telephone Number;

• Birth Date;

• Photo (The choices that you enter into B2BTrace Application);

• Estimation and Certified Location (GPS and network-based);

• Organization profile

• Impressions, messages, criticisms, and suggestions from You, talks through chat and other interactions in the B2BTrace Application; and / or

• All things that you do and data that you enter into the B2BTrace Application.

We can collect data directly from You when You:

• Accessing and Using B2BTrace;

• Send your impressions, messages, criticisms and suggestions;

• Contact our support team; or

• Enter information in any form into B2BTrace Application

• Signed the consent letter to give the data to Koltiva;

The data that You enter is Your own data that You think is right, and You are fully responsible for all data that You enter into our B2BTrace Application.

We will store Your data as long as You use Our B2BTrace Application and We will delete Your data after You no longer use Our B2BTrace Application or when you ask Us to delete it. As long as You use Our B2BTrace Application, Koltiva can update the B2BTrace Application system that You use any time, and You need to know that the renewal activity of the B2BTrace Application can use Your internet costs.

You need to know that we will not collect of the following:

• All Personal Identification Numbers (PIN) / passwords or other information to access to Your account;

• Every content from: messages, SMS, or e-mail, photos, videos, social networks, communication in the messaging application (messenger app), and / or other files in Your mobile phone.

Example of Using Your Data

We can use any data that you enter into the B2BTrace Application, including but not limited to:

• Processing Your Data, such as:

• Your organization profile

• Your Organiation contacts information

• Events and Training regarding export and import promotion program

• Products and sectors

• Export and Import Profile

• Inform the development of the B2BTrace Application, sales offer, and maintenance;

• Informs how to correct any disturbances that you might face;

• Know the information about your visit to the B2BTrace Application, such as the time of visit and what you did during the visit.

We may also collect and use your data that cannot be identified personally, to:

• Optimizing and developing B2BTrace Application, Marketing, and others;

• See the effectiveness of the B2BTrace Application;

• Find and resolve problems in the B2BTrace Application;

Distribution of Data to Third Parties

We will not sell, rent or distribute Your data without Your permission unless otherwise specified in this Policy. We will only disclose Your data to third parties with Your permission or if needed to accommodate Your usage needs.

By giving permission in any form to disclose Your data, You allow us to disclose and send the data to selected third parties, and You release Us for any loss or damage arising from third party failure to secure Your data. We cannot guarantee the security of Your data on third party systems and We have no control or responsibility for the privacy policies or content of third-party applications. You have the responsibility to check the privacy policies of each third party, so You can understand how they will handle Your data.

We may disclose Your data without Your consent to comply with court orders or the decisions of legitimate government bodies or applicable regulations. Then if possible and allowed, We will notify You if We disclose Your data.

Data Security

• Has been ISO 27001 Certified

  To protect Your data, We implement an international standard of Information Security Management Systems based on ISO 27001 as a tool to implement security systems for confidentiality, integrity and data availability. Therefore, all of Our employees have been trained to understand and follow ISO 27001 when working with Your data.

• Data Encryption

  In Our B2BTrace Application, all Your data is stored using the encryption method. We encrypt any data that can be known as the customer's property, including Your name & e-mail address.
  Like other systems, Your information security is very dependent on You. Choose a strong password (Our system can guide You to do this), and never tell or distribute it to others.

• Securing your data when in transit and at rest

  All communications between Koltiva and You are encrypted using advanced encryption technologies such as HTTPS and Transport Layer Security (TLS), and We require this encryption technology is used for all communications. This technique is applied so even if someone tries to 'eavesdrop' on your communication, they will still not be able to decryption to steal Your data.

• User Management

  We establish very strict internal procedures to prevent employees or other Users from gaining access to Your account outside the limited data needed to provide the assistance You need or resolve problems. Koltiva keeps records of all access that has been given, and We audit this record regularly to ensure Your security.

Childs Privacy

B2BTrace application from Koltiva does not allow to be used by Children under the age of 15.

We do not always know that users of our B2BTrace Application are under 15 years old. If you are a parent and you know that the user of the B2BTrace application is your child, please contact us as soon as possible. If We know that the data that We have collected is data from children under the age and without verification from Parents, We will take steps to delete the data from Our system.

Changes to this Policy

We can update Our Privacy Policy from time after time. We will notify You of any changes by posting a new Privacy Policy on this page.

We will notify You via email and / or important notifications on Our Application, before the changes become effective and update the "effective dates" at the top of this Policy.

You are advised to review this Policy periodically for each change. Changes to this Policy are effective starting when posted on this page.

Contact Us

If there are questions about this Policy, please contact us at:

• E-mail: support@koltiva.com

• Our Website at http://www.koltiva.com/

• Telephone: +62 21 - 2765 4630

• Our Office at RA Mampang Office, 6th Floor, Mampang Prapatan, South Jakarta, Indonesia